Question 1

WHAT IS DECOFORME

Accepted Answer

DecoForme is a pre-finished decorative batten and offers consistency of toning and the warmth of a timber look. It is a lightweight product and very simple to cut and install. Due to the construction of DecoForme it is a very stable product and does not have the typical issues associated with solid timber such as warp, twist, cracking and fading. The ease of installation and the many methods of install available saves time and labour on site, and in addition does not require maintenance over time (such as re-painting) which results in further savings.

Question 2

WHAT IS THE SUBSTRATE

Accepted Answer

All DecoForme profiles have a moisture resistant medium density fibreboard substrate (MR MDF)

Question 3

WHAT IS THE SURFACE

Accepted Answer

All DecoForme profiles have a melamine foil wrap on all 4 sides. The is essentially the same product that you would find on a standard kitchen cupboard front

Question 4

HOW THICK IS THE SURFACE LAYER

Accepted Answer

The melamine foil surface layer is 0.2mm thick

Question 5

IS THERE A JOIN IN THE SURFACE

Accepted Answer

Yes, all DecoForme profiles have a join. This is always located in 1 of the short sides. We recommend installing DecoForme so the join is placed against a backing board or wall, or in the case of a screen or stairwell, place the join to the less visible side.

Question 6

IS DECOFORME REAL TIMBER VENEER

Accepted Answer

No, DecoForme is an imitation product

Question 7

IS DECOFORME CONSISTANT IN COLOUR

Accepted Answer

Yes, DecoForme provides a natural wood grain look whilst maintaining colour consistency

Question 8

WHERE CAN I BUY DECOFORME

Accepted Answer

You can buy DecoForme at Placemakers and Carters stores nationwide. Visit the storelist here.

Question 9

WHAT ARE THE SIZES

Accepted Answer

There are 7 different profiles available: - 31 x 31 x 3600 17 x 38 x 3600 17 x 65 x 3600 31 x 65 x 3600 50 x 70 x 3600 40 x 100 x 3600 50 x 100 x 3600

Question 10

CAN WE GET SPECIAL PROFILES RUN

Accepted Answer

No, DecoForme is only available in the standard lengths and profiles

Question 11

WHAT ARE THE COLOURS

Accepted Answer

There are 12 colours available, Snowfall, Honey Oak, Fossil, Eclipse, Wildwood, Savanna, Sahara, Storm, Tussock, Driftwood, Woodland, Cinnamon   See samples on the Our Range page of this website

Question 12

WHAT LENGTHS ARE AVAILABLE

Accepted Answer

DecoForme is supplied in 3600mm individual lengths

Question 13

WHAT IS THE LEADTIME

Accepted Answer

For stock colours please allow 3-5 days including delivery. For non-stock colours please allow 6 weeks due to shipping from Australia. Air-freight options are available for smaller projects provided the required length is no longer than 2700mm. Allow 2-3 weeks for air freight.

Question 14

DOES DECOFORME HAVE MATCHING EDGE TAPE

Accepted Answer

Yes, all colours come with a 55x1mm matching edge tape

Question 15

CAN YOU GET MATCHING BACKING BOARDS

Accepted Answer

Yes all colours are available with matching back boards 3115 x 1220 x 16mm

Question 16

WHERE IS DECOFORME MADE

Accepted Answer

Hallmark Group gets our DecoForme battens wrapped in Australia

Question 17

IS DECOFORME IN STOCK

Accepted Answer

Honey Oak, Snowfall, Eclipse, Sahara, Driftwood and Woodland are all in stock in 50 x 100, 50 x 70, 31 x 65 and 17 x 38mm profiles. All 3600mm long. All other colours and profiles are MTO

Question 18

DOES HALLMARK GROUP OFFER INSTALL

Accepted Answer

No, Hallmark Groups supplies DecoForme in batten lengths only

Question 19

WHO INSTALLS THIS PRODUCT

Accepted Answer

DecoForme has been designed to be an easy to use DIY friendly product. Any joiner, builder or weekend warrior can install DecoForme. For commercial applications we recommend using a certified builder, joiner or fitout company

Question 20

DOES HALLMARK GROUP OFFER PRE-FABRICATION OF PANELS

Accepted Answer

No, this is can be done by your local joiner. Hallmark Group can provide recommendations of local joiners if required.

Question 21

WHAT RECOMMENDATIONS DO YOU HAVE FOR INSTALL

Accepted Answer

This depends on application, for smaller profiles such as 31 x 31 or 17 x 35 direct sticking using Gorilla FixALL High Tack Adhesive. You can also use Scotch Extremely Strong Mounting Tape to hold the profiles in place while the glue sets. In some ceiling applications concealed clip systems such as the Hafele Striplox or Lincoln Sentry Flush Button systems may be required. For suspended ceilings please refer to our DecoForme product release document. In all applications it is critical the installer ensures the DecoForme battens are fit for purpose.

Question 22

HOW DO I SPECIFY DECOFORME

Accepted Answer

Very simple, all we need to know is profile size, colour and quantity. Please refer to our ‘How to Specify’ document for further information. DecoForme is also available on Masterspec.

Question 23

WHAT IS THE COST

Accepted Answer

We have a set price list which is a piece rate and based on smaller volume of 1 – 30 lengths as a general rule. For larger volumes we price per project

Question 24

CAN YOU SUPPLY ME WITH AN INDICATIVE M2 RATE

Accepted Answer

To do this we need to know required batten size, batten spacing and estimated area size/volume

Question 25

WHO CAN PURCHASE DECOFORME

Accepted Answer

We distribute through PlaceMakers, Carters, joiners and direct to construction companies for commercial projects

Question 26

WHO CAN'T PURCHASE

Accepted Answer

We do not deal direct with end users or residential builders. These customers need to go through a merchant such as PlaceMakers or Carters

Question 27

WHO CAN USE DECOFORME

Accepted Answer

Anyone who requires a decorative batten look for interior uses in any commercial or residential project

Question 28

WHAT TOOLS ARE REQUIRED FOR INSTALL

Accepted Answer

A drop saw with a very sharp fine finishing blade is the key component. Depending on your installation method you may also require a drill, screws, Gorilla FixALL High Tack Adhesive and Scotch Extremely Strong Mounting Tape. In some ceiling applications concealed clip systems such as the Hafele Striplox or Lincoln Sentry Flush Button systems may be required.

Question 29

WHO APPLIES THE EDGE TAPE

Accepted Answer

Edge tape is applied by a local joiner in most instances. It can also be direct fixed on site by a qualified tradesman

Question 30

WHAT ARE THE USES

Accepted Answer

Interior decorative applications such as wall features, screens, kitchen bar fronts, ceilings, headboards, stairwells etc

Question 31

CAN DECOFORME BE USED OUTSIDE

Accepted Answer

No. Never

Question 32

IS IT OKAY IN WET AREAS SUCH AS A BATHROOM

Accepted Answer

Not recommended

Question 33

IS DECOFORME FIRE RATED

Accepted Answer

DecoForme comes with a group 3 fire rating. Please see our product release document for further information

Question 34

DOES DECOFORME BOW

Accepted Answer

Due to the moisture resistant MDF substrate, DecoForme is inherently very stable. Some bowing may occur if lengths are left unsupported or incorrectly stored. Some slight bowing may also occur in applications where DecoForme has been installed with only top and bottom support and the span is greater than 3.0m.

Question 35

IS DECOFORME STRUCTURAL

Accepted Answer

No. DecoForme is a decorative product only

Question 36

WHAT IS THE WARRANTY PERIOD

Accepted Answer

For residential DecoForme carries a 5 year warranty. For commercial the warranty period is 12 months. Please refer to full warranty document.

Question 37

HOW SHOULD WE STORE DECOFORME

Accepted Answer

DecoForme must be stored in a dry environment and on a flat surface, supported at 600mm centres as a minimum. DecoForme must be protected on a sides and ends using suitable cover sheets.

Question 38

WHAT ARE THE LIMITATIONS

Accepted Answer

For screens where DecoForme is only fixed top and bottom, only the 50 x 70, 50 x 100 and 40 x 100 profiles must be used.   Strictly no exterior use and not recommended in wet areas or environments of high humidity. Not suitable for structural purposes   Cannot be cut in a lineal direction. It is recommended to seal off all cut surfaces to prevent moisture ingress.   Not recommended for areas where high traffic may cause damage, or applications where DecoForme may sit on the floor and be susceptible to damage from vacuum cleaners or mopping.